FAQs

Frequently Asked Questions

At Outdoor Studio, we understand that purchasing outdoor furniture is an important decision. Whether you are furnishing a balcony, garden, terrace, villa, clubhouse, café, resort, or a larger commercial project, you may have questions about materials, customization, delivery, durability, maintenance, and more.

To help make your buying experience smoother and more informed, we have answered some of the most common questions below. If you need more specific guidance, our team will always be happy to assist you directly.

Customisation & Product Suitability

1. Do you offer customised outdoor furniture?

Yes, we do offer customisation for selected products and projects.

At Outdoor Studio, we understand that many spaces require more than a standard-size product. Depending on the design, product category, and project requirement, we can offer customization in areas such as dimensions, finishes, colour combinations, fabric selections, rope or weave styles, table-top options, and certain design details.

This is especially useful for clients furnishing villas, terraces, landscaped homes, hospitality spaces, clubhouses, cafés, resorts, and larger commercial projects.

If you have a custom requirement, share dimensions, drawings, or references with our team—we’ll guide you on feasibility and options.

2. Are your products suitable for outdoor use?

Yes. Our furniture is designed specifically for outdoor environments.

We use materials and finishes suited for sunlight, moisture, and long-term use, ensuring durability, comfort, and visual appeal across balconies, terraces, gardens, poolside areas, and commercial outdoor settings.

3. What materials do you use?

We use premium outdoor-suitable materials such as:

  • Aluminium frames

  • Wicker and woven materials

  • Rope detailing

  • Outdoor-grade fabrics

  • HPL, glass, and other surface materials

Each material is selected for both aesthetics and outdoor performance.

Delivery & Orders

4. Do you deliver across India?

Yes, we deliver across India.

Delivery planning depends on location, order size, product availability, and whether items are ready stock or made-to-order.

5. How long does delivery take?

Typically 10 to 25 days, depending on:

  • Stock availability

  • Order quantity

  • Customisation

  • Location and logistics

  • Production timelines

6. How do I place an order?

The process usually includes:

  • Product selection

  • Customisation discussion

  • Quantity confirmation

  • Quotation

  • Payment

  • Production/dispatch

  • Delivery coordination

Our team will guide you at each step.

Showroom & Experience

7. Can I visit your showroom before ordering?

Yes, and we highly recommend it.

A showroom visit helps you understand comfort, scale, materials, and craftsmanship better.

You can:

  • Compare materials and finishes

  • Experience comfort

  • Understand proportions

  • Discuss custom or project needs

Bulk Orders & Commercial Projects

8. Do you handle bulk and commercial orders?

Yes, we handle:

  • Hotels & resorts

  • Cafés & restaurants

  • Real estate projects

  • Architects & designers

  • Corporate buyers

We assist with planning, customization, and phased deliveries.

9. Do you provide solutions for resorts, cafés, restaurants, and clubhouses?

Yes. We support:

  • Outdoor seating

  • Dining setups

  • Poolside furniture

  • Lounge areas

  • Common-area planning

Warranty & Maintenance

10. What warranty do you provide?

Warranty depends on product type and materials.

For detailed coverage, refer to the Warranty & Care Guide or contact our team.

11. How do I maintain outdoor furniture?

Maintenance is simple:

  • Regular cleaning

  • Avoid harsh chemicals

  • Clean spills promptly

  • Follow care guidelines

Proper care ensures long-term performance.

Payments & Catalogue

12. What payment methods do you accept?

We accept:

  • Bank transfer

  • UPI

  • Cards

  • Other approved methods

13. Can I request a catalogue?

Yes, you can:

  • Download from website

  • Request via team

  • Ask for guided recommendations

Design & Assistance

14. Do you offer design assistance?

Yes, we help with:

  • Product selection

  • Layout planning

  • Material suggestions

  • Coordinated setups

  • Project consultation

15. Can I discuss my project before deciding?

Yes. Share:

  • Layouts

  • Dimensions

  • Images

  • Site photos

  • Requirements

We’ll provide tailored guidance.

Availability & Customisation

16. Are all products shown online always available?

No, availability may vary depending on stock, customization, and production schedules.

17. Can I customise fabrics and colours?

Yes, depending on the product. Options may include:

  • Fabrics

  • Colours

  • Frame finishes

  • Design combinations

Home vs Project Buyers

18. Do you only work on large projects?

No, we serve both:

  • Individual homeowners

  • Large commercial projects

19. Can you help with small balconies or compact spaces?

Yes. We assist with:

  • Space-efficient layouts

  • Proper sizing

  • Balanced material and colour choices

Expertise & Brand Value

20. What is the advantage of choosing a specialist brand?

Outdoor furniture requires specialized design and materials.

A specialist brand ensures:

  • Better durability

  • Outdoor-specific materials

  • Thoughtful design

  • Long-term performance

Still Have a Question?

If your query is not covered above, our team is happy to help. Every outdoor space is unique, and the best guidance often comes from direct conversation.

Need Help Choosing the Right Outdoor Furniture?

We’re here to make the process simple and confident—from single products to full outdoor projects.

Outdoor Studio helps you create spaces that are elegant, functional, and built to last.